A: At chabadworks.com, we frequently receive requests to personalize designs or explore all available options for specific events or campaigns. In response, we created the ChabadWorks Shop—a one-stop destination showcasing all of our ready-made designs, easily customizable to meet your unique needs. Whether you’re looking for print, web, or email designs, we’ve got you covered with professional, high-quality results tailored specifically for Shluchim, all at highly competitive prices.
For our existing ChabadWorks clients, all customization services are included in your package at no additional cost. The time spent on customizations will be deducted from your regular subscription hours.
A: Our library of designs includes templates for various marketing materials such as brochures, flyers, postcards, banners, and more. We cater to diverse needs across different sectors, ensuring there’s something for everyone.
Yes, all files specified for print are high resolution and suitable for commercial printing. We ensure that our customers receive print-ready files that meet industry standards for quality and compatibility with printing processes. We offer web resolution files only (not print-ready) for email, online, and social media designs.
A: To place an order, start by selecting your preferred design. In the product detail section, enter your customization information, including your Chabad Name, a brief description, design text, and upload your logo. If you’d like to recolor the banner with your brand colors, check the box labeled “Recolor Banner using Brand Colors,” then enter or upload your desired color for an additional cost. Once you’ve finalized all the details, click “Add to Cart” and proceed to checkout to complete your order.
A: Customization primarily involves updating all the text with your specific details provided during the ordering process, while the graphics remain unchanged. Please ensure that the “Design Text” section is filled out accurately with the correct information when placing your order.
In some cases, we may replace a photo—such as swapping out an image for your event’s speaker—but all other graphic elements stay the same. If you’d like to make changes to the design itself, we can certainly accommodate that! Simply contact us for a quote on creating a new custom design tailored to your needs.
Additionally, if you want the banner to match your brand’s color scheme, you can opt for our “Recolor Banner using Brand Colors” feature. Just provide your brand’s color code or upload a file with the color details during the ordering process for a small additional cost.
A: Sending your customization details is easy! Each design template includes a form. After selecting your preferred design, enter your customization details directly into the form. Ensure all information is finalized before proceeding to checkout. If you miss any important details, please contact us within 24 hours after placing your orders, and our team will respond to acknowledge your additional information.
A: You can request custom graphic design by contacting us through the Contact Us form. A member of our team will reach out to gather the necessary details.
A: Your design will be conveniently delivered to the email address you provide at checkout. For digital assets like email or social media pieces, you’ll receive them in high-quality JPEG or PNG formats (note: HTML is not included). For print materials, we’ll send you a high-resolution PDF, ensuring your designs are ready for professional printing.
If you have any specific file format requests, feel free to let us know!
A: Our standard turnaround time for sending design proofs is 3 business days. For more complex or unique custom orders, such as a personalized logo, a dedicated member of our team will reach out to gather specific details and discuss your vision.
A: To check your order status, please email [email protected] or use the Contact Us form.
A: To ensure a smooth process and avoid any additional costs, please make sure that the information you provide during your order is complete and final. This will help us customize your piece accurately and to your satisfaction.
We offer one complimentary round of edits for any errors on our part, so you can rest assured that we’re committed to delivering a flawless final product. If you need any adjustments after the file has been sent, please reach out, and we’ll be happy to assist you with the necessary changes. Your satisfaction is our top priority, and we want your design to be perfect!
A: All of our available designs for customization are displayed in our shop, and we’re constantly expanding our collection with new additions every week. If you don’t see what you’re looking for right now, be sure to check back soon!
If you’re working on a tight deadline or have a specific design in mind, don’t worry—we’re here to help. Contact us, and we’ll be happy to provide a quote for a custom design tailored to your needs. Our team is committed to bringing your vision to life with fast, professional service.
A: We understand that sometimes plans change! If you reach out to us before we start any customization, we’ll be happy to issue a refund for your order, minus a 10% processing fee. This allows us to cover some of the initial costs associated with your order.
However, once the customization process has begun, we regret to inform you that we cannot issue a refund. We encourage you to double-check your order details before finalizing, but if you have any concerns, please don’t hesitate to contact us—we’re here to help!